I never was good at keeping secrets, especially from my customers. After all, I went into this business to help people – to keep you comfortable, to save you energy, to
prevent the need for future repairs … good ambitions like that.
Don’t get me wrong, that’s still my goal. But that means letting you in on a nutty secret that could have brought us a lot more repairs, plus equipment that declined sooner than it needed to. In a sense, that might have been “good” for us, but not really.
Instead, here’s what we found is a much better way to be a positive influence in
our customers’ lives: we help customers avoid future repairs, inconvenient breakdowns
and wasted energy by educating them on the importance of routine maintenance (AKA,
We’ve seen firsthand the benefits regular maintenance can have on our
customers systems. Don’t just take our word for it, take a look at the benefits for